M4a Terms & Conditions – Complete Platform Usage Guide in Bengali

You must be at least 18 years old to open an account with m4a. You are required to provide accurate and complete information at registration — incorrect information may result in account cancellation and funds being withheld.

Each person may hold only one account. Multiple accounts cannot be created using the same mobile number, National ID, or device. If a violation is detected, all associated accounts will be closed.

• A valid mobile number must be provided at registration and verified via OTP.
• Keep your account password confidential — never share it with anyone.
• If you notice any unusual activity on your account, contact our support team immediately.
• Completing account verification increases your withdrawal limit.
• Allowing minors to use an account is strictly prohibited.

M4a currently supports deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit and withdrawal amount is ৳500. Maximum limits are determined by your account verification level and VIP status.

Deposits are typically credited to your account within 3–15 minutes. Withdrawals are generally processed within 15–30 minutes for standard members. VIP members receive faster payment processing.

• After making a deposit, you must submit the transaction ID.
• Withdrawals will be sent only to the mobile number registered on your account.
• M4a reserves the right to investigate any suspicious transactions.
• Any account found involved in money laundering or fraudulent transactions will be closed.
• Payment issues are resolved within a maximum of 24 hours.

M4a offers a range of bonuses — including a welcome bonus, deposit bonus, cashback, referral bonus, and VIP bonus. Each bonus comes with its own specific terms, which you should review carefully before claiming.

Bonus funds cannot be withdrawn directly — wagering requirements must be met first. For example, if the wagering requirement is 5x and your bonus is ৳100, you will need to place ৳500 in bets before the bonus converts to real money.

• The welcome bonus is available on your first deposit only and can be claimed once.
• If wagering requirements are not met within 30 days of receiving a bonus, the bonus will be forfeited.
• Multiple deposit bonuses cannot be active at the same time.
• There must be no pending withdrawal requests on your account at the time of claiming a bonus.
• Any attempt to fraudulently claim bonuses will result in account termination.
• M4a reserves the right to modify or cancel any bonus offer at any time.

All betting and gaming activities on m4a are governed by the terms in this section. Game outcomes on m4a are powered entirely by RNG (Random Number Generator) technology and are regularly audited by independent third parties.

Once a bet is confirmed in Sports Betting, it cannot be cancelled — unless the match is called off or m4a decides to void the bet under specific circumstances. Results in Live Casino games are final and cannot be changed.

• Each game or betting section has its own minimum and maximum bet limits.
• If any bet is affected by a technical error, m4a will review the situation and make a final decision.
• Betting using information related to match-fixing or manipulated results is strictly prohibited.
• Placing bets from multiple accounts on the same event to gain an unfair advantage is strictly prohibited.
• In the event of a disconnection, the outcome will be determined based on the server logs.

M4a's VIP Program has five tiers: Silver, Gold, Platinum, Diamond, and Legend. Points are earned on every bet placed, and your tier is determined by the points you accumulate.

• Points are reviewed every 3 months and your tier may be reassigned accordingly.
• VIP benefits are non-transferable and apply only to the associated account.
• The Legend tier is by invitation only, and m4a reserves the right to withdraw any invitation at any time.
• VIP cashback is paid out on a set schedule — weekly or monthly.
• VIP status may be revoked immediately in the event of a policy violation.

M4a protects your personal and financial information with the highest level of security. All data is secured using 256-bit SSL encryption and is never sold or shared with any third party.

M4a may verify your identity using the information provided at registration. A copy of your National ID or passport may be requested to increase withdrawal limits or to secure your account.

• Enabling two-factor authentication (2FA) on your account is strongly recommended.
• Additional verification may be required for logins from unrecognized locations.
• M4a reserves the right to temporarily suspend an account if suspicious activity is detected.

For details on how we protect your data, visit our Privacy Policy Read.

M4a firmly believes that gaming is entertainment — and should never become a source of financial or mental distress. That's why responsible gaming is at the core of everything we do.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: A self-exclusion option is available for a set period of time.
• Take a Break: A break facility is available for periods ranging from 24 hours to 30 days.
• Reality Check: Break reminders are displayed in the app at regular intervals.
• It is the responsibility of parents and guardians to ensure that minors do not participate in gaming.

The following activities are strictly prohibited on m4a. If a violation is confirmed, the account will be terminated and the balance will be forfeited.

M4a reserves the right to modify, update, or cancel these Terms & Conditions at any time. Members will be notified in advance of any significant changes via email or in-app notification.

Continued use of the platform after any changes will be considered acceptance of the updated terms. If you do not agree to the revised terms, you have the option to close your account.

• The date of the most recent update to the Terms & Conditions is displayed at the top of the page.
• Previous versions are available upon request through our support team.
• Minor changes may take effect without prior notice.

If you have any questions or concerns about these Terms & Conditions or the m4a platform, please don't hesitate to reach out. We're always here to help.

We aim to acknowledge complaints within 24 hours of submission and resolve them within 7 business days.

M4a makes every effort to keep its platform running reliably. However, m4a reserves the right to limit liability for temporary disruptions caused by technical issues. In specific cases, the maximum compensation shall not exceed the value of the relevant transaction.

Any dispute arising from these terms will first be addressed through m4a's support team. If unresolved, it will be settled through the applicable legal process.